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We have the right skills
and the right people!

About our Underwriter

About our underwriter

TIPS Travel Insurance is underwritten by Old Republic Insurance Company of Canada (“Old Republic Canada”).

Over 140 employees located in Hamilton, ON
Claims paid within 5 days
Over 80% of calls answered within 30 seconds
Over 91% of reported claims paid

Old Republic Canada is located in Hamilton, Ontario and has been providing superior insurance solutions for Canadians since 1887.

They specialize in the manufacturing and administering of customized, private-label products for distributors of travel and student accident insurance and they are industry leaders in the underwriting of long haul trucking insurance. They have been serving the Canadian travel insurance market since 1978.

Their travel insurance solutions are distributed across Canada through national travel agency groups, brokers and associations. As one of North America’s premier white label travel insurers, Old Republic Canada currently administers over 1.4 million insureds representing $170 million of travel premium.

Old Republic Canada encompasses the entire Canadian operations of Old Republic International Corporation (“ORI” on the New York Stock Exchange) – one of the 50 largest publicly held insurance organizations in North America. Serving many of America’s leading industrial and financial service companies, they have consolidated assets of approximately $20.98 billion US$ (as of June 2019). Old Republic International also has one of the best reputations in the industry as a long-term growth company. Its subsidiaries market, underwrite and provide risk management services for a wide variety of coverages. Their mission is to provide quality insurance security and related services to businesses, individuals, and public institutions and be a dependable long-term steward of the trust that policyholders and shareholders place in them. For more information on Old Republic International, please visit their website at www.oldrepublic.com.

Our business fundamentals

We are committed to growing our business profitably. We measure our growth by gross premium written, policies issued, broker, and geographical location. We measure our premium adequacy by the claims ratios achieved on our books of business. We measure our profitability by earning a consistent return on equity.

Change is good. We will never forget what made us successful, but we will not be complacent and fail to respond to changing market needs.

We are committed to servicing our agency, broker and corporate partners. We will adapt our programs, processes, and systems to achieve efficiencies and make it easy to do business with us.

Our policyholders know us by how we handle and communicate our claims service. It is this service and our professionalism that will set us apart from our competitors. We will establish and measure our service to ensure we are continuously fulfilling that commitment.

We foster a high performance environment grounded on accountabilities and alignment of behaviors and values with our statutory, regulatory, legal, Old Republic and Board policies and procedures.